Stakeholders’ Perception on Critical Success Factors Influencing Electronic Procurement Adoption in Developing Counties: Experience from Tanzania
AbstractThe general objective of this study was to examine the stakeholders’ perception on critical success factors influencing Tanzania National electronic Procurement System adoption in public sector. The specific research objectives of the study were to: evaluate the perceived influences of legal framework, performance expectancy, relative advantage and attitude towards Tanzania National Electronic Procurement System implementation. The study adopted positivism philosophy and cross-sectional survey research design. The study also used stratified sampling technique. Sample size was 157 respondents. A questionnaire with closed ended questions and documentary review were used for data collection. The collected data were analyzed using Partial Least Squares Structural Equation Modelling with the help of SmartPLS 3 software. Findings reveal that all critical success factors were perceived the same by stakeholders (procurement experts and suppliers) towards Tanzania National Electronic Procurement System adoption. The study concludes that there is no significant difference with regard to stakeholders’ perception on critical success factors influencing Tanzania National electronic Procurement System adoption. The study recommends paying attention to relative advantage, performance expectancy and legal framework to significantly change the mindset of all stakeholders in the country in supporting of Tanzania National Electronic Procurement System implementation.
. J.A. Azanlerigu, & E. Akay. “Prospects and challenges of e-procurement in some selected public institutions in Ghana” European Journal of Business and Management, vol. 7, 29, 2015
. C. B., Basheka, N. P. Oluka, & G. Mugurusi. “Adopting new approaches for public procurement efficiency: critical success factors (CSFS) for the implementation of e-procurement in Uganda’s public sector” International Journal of Procurement Management, vol.5, 6, 2012
. J. F., Hair, C. M. Ringle, & M. Sarstedt. “PLS-SEM: Indeed, a silver bullet” The Journal of Marketing Theory and Practice, vol.19, 2, pp. 139–152, 2014
. J.F., Hair, J.J., Risher, M. Sarstedt, & C.M. Ringle, (2018). “When to use and how to report the results of PLS-SEM” European Business Review, Permanent link to this document: available at: https://doi.org/10.1108/EBR-11-2018-0203 (May, 20,2020)
. E.O. Ibem, E.B. Aduwo, P., Tunji-Olayeni, E.K. Ayo-Vaughan, & O.U. Uwakonye. “Factors influencing e-procurement adoption in the Nigerian building industry” Journal of Construction Economics and Building, vol.16, 4, pp.54-67, 2016
. J. Iles. “How is e-procurement related to the success of U.S. cities’ sustainable purchasing policies?” Arizona State University, ASU School of Sustainability, 2017,
. E. S. Kassim, & H. Hussin. “A success model for the Malaysian Government e-procurement system: the buyer perspective” International Journal of Electronic Government Research (IJEGR), vol.9,1, 2013
. F. B Latif. “The Adoption of Electronic Procurement in Turkey” Advances in Economics and Business, vol. 2,2, 85-91, 2014
. D. Malekia. “E-Procurement as anti-corruption tool in public procurement in Tanzania” European Journal of Business and Management, vol.7, 14, 2018
. J. J. Masele. “Adoption of green e-business applications for sustainable tourism development in developing countries the case of Tanzania” (PhD Thesis), Department of Business Informatics I, VLBA-University of Oldenburg, 2014
. L.M. Mgidlana. “Factors affecting the adoption of e-procurement technologies from the supplier perspective” (Master’s Research Project) Gordon Institute of Business Science, University of Pretoria, 2013
. R. M. Monczka., & Carter, P. L. Strategic Performance Measurement for Purchasing and Supply, Tempe AZ, CAPS: Center for Strategic Supply Research, 2015
. J. M. Mose, J. M. Njihia, & P. O. Magutu. “The critical success factors and challenges in e-procurement adoption among large scale manufacturing firms in Nairobi, Kenya” European Scientific Journal, vol. 9, 13, pp.1857- 7431, 2013
. O. M. Mugenda. Research methods: Quantitative and Qualitative approaches: African Center for Technology Studies Press, Nairobi: 2003
. G.P., Mwangi, D. Kiarie, & R. Kiai, “Integrated financial management information system, procurement performance and customer satisfaction in the county Government of Nyeri”, International Journal of Supply Chain Management, vol. 3, 1, pp.127-45, 2018.
. K. O. Ombat. “Relationship between e-procurement systems and performance of procurement function in commercial banks in Kenya” International Journal of Economics, Commerce and Management, United Kingdom, vol. 3, 12, 2015
. G.K. Rotich, & B. Okello. “Analysis of Use of E-Procurement on Performance of the Procurement Functions of County Governments in Kenya” International Journal of Economics, Commerce and Management United Kingdom, vol. 3, 6, 2015.
. M. Sarstedt, C. M. Ringle, & J. F. Hair, (2017). “Partial Least Squares Structural Equation Modeling” [On-line]. available at: DOI: 10.1007/978-3-319-05542-8_15-1 (May,21, 2020)
. L. S., Schooner, I. D. Gordon, & L. J. Clark, “Public Procurement Systems”: Unpacking Stakeholder Aspirations and Expectations”. GW Law Faculty Publications and Other Works, 111, 2008
. N. I. Shale. “Role of e-procurement strategy on the performance of state corporations in Kenya” (PhD Thesis) School of Entrepreneurship and Procurement Management in the College of Human Resource Development, Jomo Kenyatta University of Agriculture and Technology, 2014
. D. N., Shatta, F. A. Shayo, & J. N. Layaa (2020a). “Determinants of e-procurement adoption model for green procurement in developing countries: Experience from Tanzania”. International Academic Journal of Procurement and Supply Chain Management, Vol.3, 2, pp.1-18, [On-line]. Available at: http://www.iajournals.org/articles/iajpscm_v3_i2_1_18.pdf
. M. Suleiman. “Adoption of e-procurement and value addition: Tanzanian context” European Journal of Business and Management, vol. 7, 14, 2015
. E.A. Taluka. “Understanding factors influencing consumer behavioral intention to use mobile payment services in rural Tanzania: A Case of Pwani Region” (Master’s Dissertation) University of Dar es Salaam, 2016
. L. Tornatzky, & M. Fleischer, The Process of Technology Innovation, Lexington, MA, Lexington Books, 1990
. United Republic of Tanzania (2019). Public Procurement Regulatory Authority Annual performance evaluation report for 2018/2019 financial year
. United Republic of Tanzania (2018). Public Procurement Regulatory Authority Annual performance evaluation report for 2017/2018 financial year
. United Republic of Tanzania (2016). National Information and Communications Technology Policy, Government Printers, Dar es Salaam.
. V., Venkatesh, J. Y. L., & Xu, X. Thong. “Consumer Acceptance and Use of Information Technology: Extending the Unified Theory” MIS Quarterly, vol. 36, 1, pp. 157–178, 2012
. V. Venkatesh, M. G., Morris, G. B. Davis, & F. D. Davis. “User acceptance of information technology: Toward a Unified View", MIS Quarterly, vol. 27, 3, pp. 425-478, 2003
. J. Watuleke, “E-procurement: evolution and adoption. a review of literature” IJRDO-Journal of Educational Research: pp. 2456-2947, 2017
. Y., Zhang, J.,Sun, Z. Yang, & Y. Wang, (2020). “Critical success factors of green innovation: Technology, organization and environment readiness” [On-line]. Available at: https://doi.org/10.1016/j.jclepro.2020.121701
Copyright (c) 2020 American Scientific Research Journal for Engineering, Technology, and Sciences (ASRJETS)
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Authors who submit papers with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
- By submitting the processing fee, it is understood that the author has agreed to our terms and conditions which may change from time to time without any notice.
- It should be clear for authors that the Editor In Chief is responsible for the final decision about the submitted papers; have the right to accept\reject any paper. The Editor In Chief will choose any option from the following to review the submitted papers:A. send the paper to two reviewers, if the results were negative by one reviewer and positive by the other one; then the editor may send the paper for third reviewer or he take immediately the final decision by accepting\rejecting the paper. The Editor In Chief will ask the selected reviewers to present the results within 7 working days, if they were unable to complete the review within the agreed period then the editor have the right to resend the papers for new reviewers using the same procedure. If the Editor In Chief was not able to find suitable reviewers for certain papers then he have the right to accept\reject the paper.B. sends the paper to a selected editorial board member(s). C. the Editor In Chief himself evaluates the paper.
- Author will take the responsibility what so ever if any copyright infringement or any other violation of any law is done by publishing the research work by the author
- Before publishing, author must check whether this journal is accepted by his employer, or any authority he intends to submit his research work. we will not be responsible in this matter.
- If at any time, due to any legal reason, if the journal stops accepting manuscripts or could not publish already accepted manuscripts, we will have the right to cancel all or any one of the manuscripts without any compensation or returning back any kind of processing cost.
- The cost covered in the publication fees is only for online publication of a single manuscript.