Analysis of Scaled Agile on Turkcell “Offering Solutions Team” for Faster and More Qualified Production: SAFe & LeSS

Authors

  • Buse Özen Özgür
  • Dursun Koç

Keywords:

Agile, Scaling Agile, LeSS, SAFe

Abstract

Agile methodologies are useful to make organizations adapt to the varying needs and changing market conditions in the world and these methodologies become new generation working methods for organizations. “Offering Solutions Team” is the first team that started to work with agile methodologies in Turkcell and it has been putting different agile methodologies into practice according to the requirements for more than 10 years. On this occasion, it continues to increase its experience day by day. “Offering Solutions Team” works on service, tariff and campaign products of Turkcell and it carries out its operations under the scope of the “Information and Communication Technologies” (ICT) function. Quality of these products, time to market (T2M) and improvements are key process indicators (KPI) for this team. This team having agile maturity has increased its gains by scaling agile and inspired different organizations by sharing its output. SAFe (Scaled Agile Framework) and LeSS (Large Scale Scrum) are the methodologies that “Offering Solutions Team” use for scaling agile. This article describes the reasons for choosing these methodologies related to the requirements at “Offering Solutions Team”, their experiences and outcomes.

Author Biographies

  • Buse Özen Özgür

    Turkcell İletişim Hizmetleri A.Ş., Maltepe, İstanbul 34854, Türkiye

  • Dursun Koç

    Turkcell Teknoloji Araştırma ve Geliştirme A.Ş., Maltepe, İstanbul 34854, Türkiye

References

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Published

2025-12-13

Issue

Section

Articles

How to Cite

Buse Özen Özgür, & Dursun Koç. (2025). Analysis of Scaled Agile on Turkcell “Offering Solutions Team” for Faster and More Qualified Production: SAFe & LeSS. American Scientific Research Journal for Engineering, Technology, and Sciences, 103(1), 510-517. https://asrjetsjournal.org/American_Scientific_Journal/article/view/12109