Analysis of the Relationship between University Total Quality Management Requirements and the Deming Cycle for Continuous Improvement, An Exploratory Study of Faculty Members' Opinions at Zakho University
Keywords:
University Total Quality Management, Deming cycle, Continuous improvementAbstract
Through the current study, we address two highly significant topics that many organizations in general, and higher education institutions in particular, strive to adopt for their role in achieving desired success and distinction. These topics are the requirements of Total Quality Management for higher education institutions and the Deming cycle for continuous improvement. The study involves investigation and analysis through surveying the opinions of faculty members in various colleges at Zakho University, using a questionnaire prepared for this purpose. The aim is to ascertain the presumed relationship between these two variables. Through description, diagnosis, and analysis of correlation and influence relationships, the study arrived at results that formed the basis for important conclusions. These conclusions served as a genuine starting point for providing a number of necessary recommendations for the researched university and all its colleges, as well as for similar universities and colleges.
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