Role of Information Communication Technology (ICT) in Nepalese Banking Industry

Niranjan Sapkota, Niroj Paudel, Dipak Kumar Subedi, Raju Bhattarai, Rajesh Shrestha


Public and private sectors, organization has been keen to harness the potential of ICT to enhance its administrative, managerial and clinical performance. Successful implementation of the new technology depended upon acceptance by organizational member targets as its end-users. The experiment is done by the help of both primary and secondary data. Primary data have been collected from the structured questionnaire developed for the employee of the bank and the customers. Secondary data have been collected from the website of Nepal Rasta Bank, ICT related journals, banking articles and other published sources. The study purpose is to gain a more complete understanding of the change management factors affecting the acceptance of the. The present study was aimed to explore the prevailing status of the use of ICT in commercial banking services, assess the extent of perceived benefits of the use of ICT and analyze the key problems and their corrective measures so as to leverage the use of ICT in commercial banking in the country. The study found explores the banking sector using the information and technology. The study helps to provide the information about the corns and pros of using information and communication technology in the present context of Nepalese banking sector.


Banking; Explore; ICT; Public and private sector; Primary and secondary data.

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