ANDRADE, J. R. C. .; FRANCA , V. V. . Analysis of the Dimensions of Quality Perceived by Clients of Online Retail Organizations. American Scientific Research Journal for Engineering, Technology, and Sciences, [S. l.], v. 74, n. 1, p. 76–89, 2020. Disponível em: https://asrjetsjournal.org/index.php/American_Scientific_Journal/article/view/6382. Acesso em: 2 may. 2024.